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--- ccgx:beta-testing [2017-12-14 23:59] – justin_tyers_live_a_c
+++ ccgx:beta-testing [2024-10-21 09:57] (current) – [Where should I post possible bug reports?] mvader
@@ Line 1: / Line 1: @@
 ====== Venus OS - Beta testing ======
-Venus OS, Venus in short, is the software running on the Color Control GX and the Venus GX. Extensive field testing in a wide variety of installation types and use-cases is very valuable to us and we're very grateful for your help.
+Would you like to become a Beta tester?
-=== What happens when I join the program? ===
+Venus OS - or //Venus// for short - is the operating software for our range of GX monitoring products, such as the Cerbo GX. Extensive field testing over a wide variety of installation-types and user-cases is very valuable to us ...and we're very grateful to you for your interest in joining this program, and for your help.
-The development cycle works like this: we develop new features, improvements and bug fixes for all the various functions. These changes are first tested internally, and after that we combine all changes, and release them as Venus OS test versions. You will be informed by email when a new test version is available.
-A cycle typically consists of 10 or so test versions. After that, when everything is stable, we make the official release.
+==== What happens when I join the program? ====
+The development cycle works like this: We are constantly developing new features, making improvements and fixing bugs for all the various functions of our devices. We test these changes in our factory, and when we're fairly sure they are stable, we combine all these changes for release as a //Venus OS test version//. But only by testing in the real world can we learn how the software works in practise - that's where you come in! You will be informed by email whenever a new test version is available.
-When joining the test program, your device will run on these test versions.
+A cycle typically consists of 10 or so test versions. After that, when all known bugs are fixed, we release the new version to the general public.
-=== What not to do? ===
+When you join the test program, your device will run on these test versions.
-This is especially a note to dealers & installers: do not install test versions on customer installations.
-These versions are called test versions, or release-candidates, for a reason. And are not intended for systems that need to run stable. Or unattended.
+==== What not to do? ====
+This is a note to dealers & installers: **Do not install test versions on a customer's installation**.
-=== Where to post possible issues? ===
+These versions are called //beta versions//, //test versions//, or //release-candidates// for a reason, and must not imposed on customers who expect and need their system to be stable.
-In case of a possible bug report, please reply to the emails containing the change logs, or send them to the [[https://groups.google.com/forum/#!forum/victron-dev-venus|dev-venus mailing list]]. Do not ask them on Disqus pages or any other regular support channel.
-Make sure to mention which test version you are using.
+Also, don't contact Victron dealers, installers, support, or sales managers or anyone else in case you see problems while running a beta version. The only channel for issues in such case is the relevant open Venus OS post on the Modifications section on Community.
+==== Where should I post possible bug reports? ====
+If you think you have found a bug, first of all install the latest official release again (a version without the ~ notation) to check that if that solves it. Sometimes you can go back by using the Backup firmware option. If that also contains a beta version, then you’ll need to install the official version by hand. Download the .swu file from https://professional.victronenergy.com and then follow the manual install procedure; using a usb stick or as card.
-=== How to join the program? ===
+If the problem also exists with the official release; then contact normal support.
-Go to Settings -> Firmware -> Online updates -> Update to, and there select Release candidates
-To receive the emails about the test versions, make sure to register the device in the VRM Portal, and to have admin rights on it.
+If the problem only exists in the beta version, then please post a message on the [[https://community.victronenergy.com/c/betas/venus-betas/18|Venus OS beta section on Victron Community]]. Usually its pinned to the top there. Do not raise issues on //Disqus// pages, normal Community forum - nor any of the other regular support channels for bugs in beta versions.
-=== How can I install the latest beta firmware? ===
+And don't forget to mention which test version you are using.
-To do that online, see above.
+==== How to join the program? ====
+Go to Settings -> Firmware -> Online updates -> Update feed, and there select //Beta release//.
+==== How can I install the latest beta firmware? ====
-To install the version with a usb-stick or sd card, download the latest image here:
+To install beta firmware online follow the instructions above in - //How can I join the program?//
-http://updates.victronenergy.com/feeds/venus/candidate/images
+...or alternatively, to install the version with a usb-stick or sd card, download the latest image here:
-Venus GX images are in the beaglebone directory.
+https://updates.victronenergy.com/feeds/venus/candidate/images
+Which directory to use depends on the GX Device you have:
-=== How can I see if I run beta firmware? ===
+  * Venus GX: beaglebone
-Beta versions are marked with a tilde followed by the test version number. For example, v2.06~12 is test version number 12 of version v2.06. When releasing the final version of v2.06, the tilde and test number are removed, and all tested features are released as v2.06.
+  * Cerbo GX: einstein
+  * Cerbo-S GX: cerbosgx
+  * Ekrano GX: ekrano
+  * MultiPlus-II GX, or EasySolar-II GX: nanopi
-=== Where are the change logs? ===
-Change logs of the official releases are on [[https://professional.victronenergy.com/|Victron Professional]].
-Change logs of the test versions are emailed to the test group. And can also be found on the [[https://groups.google.com/forum/#!forum/victron-dev-venus|developers mailing list]].
+==== How do I know if the firmware I am running is a offical release? ====
-=== I have a problem, how can I return to the previous version? ===
+Official releases have a clean version number, ie v2.06, or v2.10.
-You can always go back to the previously installed version:
-  - Disable automatic updates: Settings -> Firmware -> Online updates, set that to Disabled)
+Version with a tilde in their version number, are either internal test versions, or beta versions.
+For example, v2.06~12 is test version number 12 of version v2.06. The next build will be v2.06~13, and so forth. When releasing the final version of v2.06, the tilde and test number are removed, and the firmware is officially released as v2.06.
+==== Where can I find the change logs? ====
+Change logs for beta versions are on the [[https://community.victronenergy.com/spaces/31/index.html|Modifications section on Community]], as pinned posts to the top of that page.
+Change logs of the official releases are on [[https://professional.victronenergy.com/|Victron Professional]].
+==== I have a problem, how can I return to the previous version? ====
+You can always return to the previously installed version:
+  - Disable automatic updates: Settings -> Firmware -> Online updates, //Disabled//)
   - Revert to the previous version: Settings -> Firmware -> Stored backup firmware.
-In case that available backup firmware is also a test version, and you want to go back to the last stable version, you have to do the update with an sdcard or usb-stick. Follow [[ccgx:firmware_updating|these instructions]].
+In case the backup firmware is //also// a test-version, and you wish to return to the last stable version, you will have to perform an update using an sdcard or usb-stick. Follow [[ccgx:firmware_updating|these instructions]].
+==== How can I unsubscribe to the emails? ====
+Only be changing the parameter in the Victron equipment (ie. GX Device) that configures it to use beta software. See next chapter.
+==== How can I leave the beta testing program? ====
+On your GX Device, go to Settings -> Firmware -> Online updates -> Update to.
+There, select //Latest release//.
+The other option, //Release-candidate// is the setting that enables the beta testing participation.
-=== How can I unsubscribe to the emails? ===
-By setting your systems to work on official software. As long as you are using release-candidate aka beta versions of our software, it is not possible to unsubscribe. Not even with the unsubscribe link at the bottom of the email.
-===== DISQUS =====
-~~DISQUS~~