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start [2017-09-06 16:57] – [Asking questions] mvader | start [2023-05-06 02:21] (current) – [Want to help improving documentation?] guy_stewart | ||
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- | ===== Welcome to Victron Live ===== | + | ===== Documentation |
==== Looking for product documentation and manuals? ==== | ==== Looking for product documentation and manuals? ==== | ||
- | Find your product [[https:// | + | Find your product [[https:// |
- | ==== Asking questions ==== | + | You can also search for your [[https:// |
- | Below each page there is the option to ask us questions. Questions are generally answered by either Johannes, one of our very experienced and technical sales managers, or Matthijs Vader, the CEO, also technical. | + | ==== Support ==== |
- | In short, this is the place to ask questions that cannot be answered elsewhere. In more detail: | + | All support enquires should follow |
- | + | ||
- | * First, always read the manual(s), and make sure that your answer is not in there. | + | |
- | * For broken products, contact your dealer instead of contacting us on the blog. | + | |
- | * Do not ask system design questions. For example "which mppt should I use with panels such and such", that is really a question that an end-user needs to ask his dealer or installer, and dealers and installers will be able to calculate it using the tools we provide online. Another example: "I want to design system such and such, what should I buy?", also contact a dealer or installer. They are trained and can far better help. | + | |
- | + | ||
- | If, with above rules in mind, you still have a question, one last request: please do us a favor and ask it on the proper page. As an example, solar charger configuration settings must be asked on the [[victronconnect: | + | |
+ | Looking for Disqus? That has been replaced by Victron Community: https:// | ||
==== Want to help improving documentation? | ==== Want to help improving documentation? | ||
- | By creating an account at the top right, you can change this documentation yourself. Please don't hesitate to fix small typos yourself. But also bigger changes are much appreciated. We'll receive an email of every change, and can always revert back to a previous version. Read [[: | ||
- | |||
- | ==== Documents that still need to made available from main website ==== | ||
- | |||
- | DC-Coupled PV | ||
- | |||
- | Multi or Quattro combined with one or more solar chargers. | ||
- | |||
- | * [[: | ||
- | * [[: | ||
- | Other: | + | If you see issues or improvements that could be made to any Victron documentation, |
- | * [[battery_balancer_demo_webapp|Battery balancer demo webapp]] | + | |
- | * [[ac_current_sensor:start|AC Current sensor]] | + | |
- | * [[battery_compatibility: | + | |
- | * [[:ve.can: | + | |
- | * [[eco_multi: | + | |
- | ==== DISQUS Comments ==== | + | If you want to stay up to date on changes that are made to Victron documentation, |
- | ~~DISQUS~~ | + | In addition, you can also stay up to date with changes to the specific documentation that uses this live site (such as our [[battery_compatibility: |
start.1504709824.txt.gz · Last modified: 2017-09-06 16:57 by mvader