ve.direct:ve.direct_to_bluetooth_smart_dongle
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ve.direct:ve.direct_to_bluetooth_smart_dongle [2016-04-05 10:41] – [Manual - VE.Direct to Bluetooth Smart dongle] marianka | ve.direct:ve.direct_to_bluetooth_smart_dongle [2021-02-09 11:38] (current) – marmour | ||
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- | ====== Manual - VE.Direct | + | The content of this page has moved to the VE.Direct Bluetooth Smart dongle |
- | **Note: this product was previously called the VE.Direct | + | Please go to the [[https:// |
- | + | ||
- | Product page on our main website: | + | |
- | https:// | + | |
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- | {{: | + | |
- | {{: | + | |
- | {{: | + | |
- | {{: | + | |
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- | With the VE.Direct | + | |
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- | ==== Supported Victron products ==== | + | |
- | The dongle can be connected to all Victron products that have a built-in VE.Direct port. For a full list see the [[victronconnect: | + | |
- | + | ||
- | ==== Installation Notes ===== | + | |
- | * Connect the dongle directly to these products. The dongle cannot be connected to a Color Control GX. | + | |
- | * It is not possible to monitor a product using both a Color Control //and// a Bluetooth dongle at the same time. | + | |
- | * It is not possible to extend the VE.Direct cable. | + | |
- | + | ||
- | ==== Supported phones and tables ==== | + | |
- | + | ||
- | The used device needs to have Bluetooth 4.0 (BT LE) in order to work with the dongle. For a full list of devices see the [[victronconnect: | + | |
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- | + | ||
- | ==== VictronConnect App ==== | + | |
- | + | ||
- | The dongle works together with the VictronConnect App. Download links for iPhone, iPad as well as Android devices are available on our [[https:// | + | |
- | + | ||
- | ==== Pairing procedure ==== | + | |
- | Default pin code is 000000 | + | |
- | + | ||
- | After connecting, you can change the pin code by pressing the (i) button in the top right of the app. | + | |
- | + | ||
- | If the dongle pin code is lost, reset it to 000000 by pressing and holding the clear PIN button until the solid blue colored Bluetooth light flashes off and on momentarily. | + | |
- | + | ||
- | ==== LED Status codes ==== | + | |
- | + | ||
- | The dongle has two LEDs, a Bluetooth status LED (blue), and an error LED (red). On power-up, both LEDs will blink one time. When both LEDs are off after this initial blinking something is wrong with the communication on VE.Direct. | + | |
- | + | ||
- | ^ BLE State ^ Blue LED ^ Red LED ^ Remark | + | |
- | | Not connected | + | |
- | | Connected | + | |
- | | Clearing pin | Double flash | Double flash | | | + | |
- | + | ||
- | During firmware updates there are some additional LED status codes when the device is in bootloader. | + | |
- | + | ||
- | ^ BLE State ^ Blue LED ^ Red LED ^ Remark | + | |
- | | Not connected | + | |
- | | Connected | + | |
- | | Uploading | + | |
- | | Programming | + | |
- | + | ||
- | ==== Troubleshooting ==== | + | |
- | **I don't see my product in the discovery screen** | + | |
- | * Only one phone or tablet can be connected to a dongle at the same time. Make sure no other devices are connected to the dongle, and try again. | + | |
- | * The dongle does not support all Victron products. Check if your Victron product is listed in the section above. | + | |
- | * The dongle is powered via the VE.Direct cable connection. Make sure the dongle is connected to a supported device and the LEDs blink when connecting the cable or power is turned on. | + | |
- | + | ||
- | **I cannot connect to the dongle** | + | |
- | * Make sure you are close enough to the dongle. In open space, a distance of up to approximately 20 meters should work. | + | |
- | * Connection issues might be caused by an incorrect Bluetooth pairing. Try re-pairing by first removing the pairing from the phone: go to your phone' | + | |
- | + | ||
- | ===== Update dongle firmware ===== | + | |
- | + | ||
- | After connecting with a new VictronConnect version for the first time, it might be that the firmware of the dongle needs to be updated. Be warned that this dongle firmware update can be a bit of a hassle: all steps need to be patiently and accurately followed. | + | |
- | + | ||
- | The update might need multiple steps: repeat the process untill the dongle entry disappears from the list and the product connected to the dongle is listed instead. | + | |
- | + | ||
- | There are small differences between the Android and iOS update process. | + | |
- | + | ||
- | **If you get stuck in any point of the update process just close and open the app again. That should reset the update process to the last completed step.** | + | |
- | + | ||
- | ==== Android ==== | + | |
- | + | ||
- | Follow these instructions {{: | + | |
- | + | ||
- | ==== iOS ===== | + | |
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- | - The dongle has to be paired before starting the update. | + | |
- | - After the first update step is completed go to the iPhone/iPad bluetooth settings and remove the dongle from the paired devices list. Then go back to the VictronConnect app and continue with the second step. | + | |
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- | Update sequence: | + | |
- | {{: | + | |
- | {{: | + | |
- | {{: | + | |
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- | At this stage go to the iPhone/iPad bluetooth settings and remove the dongle from the paired devices list:\\ | + | |
- | {{: | + | |
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- | Now open VictronConnect again, and continue the update:\\ | + | |
- | {{: | + | |
- | {{: | + | |
- | {{: | + | |
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- | ===== DISQUS Comments ===== | + | |
- | + | ||
- | ~~DISQUS~~ | + |
ve.direct/ve.direct_to_bluetooth_smart_dongle.1459845674.txt.gz · Last modified: 2016-04-05 10:41 by marianka