Differences

This shows you the differences between two versions of the page.

--- venus-os:gx-gsm [2019-10-03 13:42] – [5. Trouble shooting] mvader
+++ venus-os:gx-gsm [2023-01-19 09:47] (current) – Deleted. A new manual has been added to the product page. sloges
@@ Line 1: / Line 1: @@
-====== GX GSM manual ======
-{{:venus-os:gx_gsm_web.png?400 |}}
-===== 1. Introduction =====
-The GX GSM is an accessory for [[venus-os:start|GX-devices]]. It is a cellular modem; providing a mobile internet for the system and connection to Victron Remote Management (VRM).
-It requires a SIM card of the [[https://socialcompare.com/en/comparison/sim-card-format-and-size-comparison|Mini-SIM format]]; and connects to the [[venus-os:start|GX-device]] with a (supplied) 1m USB cable.
-See also the [[https://www.victronenergy.com/accessories/gx-gsm|GX GSM Product Page]].
-Video explaining how to connect using LAN, WiFi, and the GX GSM:
-{{youtube>645QrB7bmvY}}
-=== Antennas and accessories ===
-GSM: A small indoor GSM antenna is included. As an option we also sell an outdoor GSM antenna:
-  * GSM900100100 - Outdoor 2G and 3G GSM Antenna for GX GSM
-GPS: The unit has a built-in GPS receiver. An antenna is not included; to use the GPS received; purchase the GPS Antenna.
-  * GSM900200100 - Active GPS Antenna for GX GSM
-See bottom of this manual for photos and specs of both optional antennas.
-==== Compatibility ====
-The GX GSM can be used with any of the [[venus-os:start|GX Devices]].
-The GX GSM requires Venus OS v2.22 or newer to be installed on the GX Device.
-==== When to use a mobile router instead ====
-The GX GSM only provides an internet connection for the [[venus-os:start|GX-device]]: there is no option to share the internet to laptops, phones, or other devices.
-For installations where more devices need internet, such as a yacht or RV, consider installing a mobile router instead. [[https://www.victronenergy.com/live/ccgx:start#internet_connectivity|More information here.]]
-===== 2. Installation =====
-Mount the device and connect the antenna. Consider using the outdoor antenna when installing the GX GSM in a closed metal enclosure.
-Insert the SIM card. You will need to eject the SIM card tray with a pen or other pointy object. Be aware that the SIM card tray sits slightly recessed inside the unit. Be sure to push it all the way in.
-Connect the GX GSM to the GX-device with the supplied USB cable. Use a USB hub if all USB sockets are already in use.
-Connect DC power supply (8 to 70 VDC). A 1.4M wire is included, with M10 lugs and an inline fuse.
-After power-up, the blue LED will be solid blue. Next, once it has registered on a network, it will start blinking slowly. Finally, when it has established the internet connection, it will be blinking fast.
-===== 3. Configuration =====
-{{:venus-os:gsm-settings-full.png?direct&480|}}
-When using a SIM card with its SIM-pin security disabled, the system will work without further configuration.
-Setting a SIM pin helps reducing the risk of the SIM card being stolen and used. Use a mobile phone to set the SIM pin, and there after configure it on the GX-device.
-Settings -> GSM modem -> PIN code
-{{:venus-os:gsm-enter-pincode.png?direct&480|}}
-Some mobile networks require manual configuration of an APN specially when roaming. Contact your operator.
-APN name can be configured in Settings -> GSM Modem -> APN.
-{{:venus-os:gsm-apn-config.png?direct&480|}}
-===== 4. Status =====
-GSM modem status can be checked at a glance by looking at the status bar.
-^ Icon ^ Details ^
-| {{:venus-os:gsm-status-signalstrength.png?nolink&27}}     | GSM modem is connected to network, but not to the internet (no data connection). Either on purpose, because an ethernet or WiFi connection is available.  |
-| {{:venus-os:gsm-status-gsm-internet.png?nolink&48|}}      | GSM modem is properly configured, the 3G/E/etc icon reflects that the GSM modem internet connection is in use.  |
-| {{:venus-os:gsm-status-gsm-plus-wifi.png?nolinkx&54|}}    | WiFi is available and its internet connection is in use. WiFi has priority over GSM.  |
-| {{:venus-os:gsm-status-pin-required.png?nolink&27|}}      | SIM PIN code is required.  |
-| {{:venus-os:gsm-status-roaming.png?nolink&27|}}           | Roaming, only informative. To use internet connection while roaming it needs to be enabled in \\ Settings -> GSM modem -> Allow roaming. |
-===== 6. GPS =====
-When the optional antenna is added; the position will be visible like this:
-{{:venus-os:gps-settings-full.png?direct&480|}}
-Also the position is sent to the [[https://professional.victronenergy.com|VRM Portal]].
-===== 5. Trouble shooting =====
-Whilst usually working well, in case the modem does not connect to the internet it can one of many reasons. Carefully go through each step of this trouble shooting guide, starting at the first.
-^ Step   ^^ Details                                   ^
-| 1 | Check power  | Check that the blue LED is either lit continuous or blinking  |
-| 2 | Check USB connection   | The modem must be connected to USB, and visible in the Settings -> GSM modem menu |
-| 3 | Simcard status | Check the SIM Status in the menu, it must show "Ready". It will show "SIM not inserted", or "PIN required", or "PUK required" and more related errors when there is a problem. |
-| 4 | Signal strength | 1 bar minimum for VRM logging, 2 or 3 bars are necessary for a working remote console |
-| 5 | Network registration | Check that a network name is visible. If it is not, check signal strength and otherwise contact your simcard provider and/or insert the simcard in a phone to double check its operation and subscription status. |
-| 6 | Internet connection | Verify that the Internet shows "Online". Reasons for the system to not go "Online" whilst properly registered on the Network are: 1) APN not configured, contact the network operator for details. 2) The network is a different one than the home network (ie. roaming), and the setting to permit Roaming is disabled. 3)  Signal strength is strong enough to register on the network, but not to open the data connection to the internet. 4) The GX Device is already connected to Ethernet or WiFi: they have priority over the cellular connection.  |
-| 7 | Connection to VRM Portal | Verify that the VRM Portal menu shows a recent last connection time. See Settings -> VRM Portal. For more details, see [[https://www.victronenergy.com/live/ccgx:start#trouble_shooting_data_logging|the VRM Connection troubleshooting chapter of the GX Manual]]. |
-An outdoor antenna typically increases received signal by 15 dB to 25 dB.
-===== 6. Supported Frequencies (2G/3G) =====
-  * 2G (GSM/GPRS/EDGE): 850/900/1800/1900 MHz (Quad-Band)
-  * 3G (UMTS/HSPA+): 900/2100 MHz (Dual-Band)
-Please notice: In Northern America 1900 MHz is the most common frequency for 3G, which is unsupported for the current version of GX GSM.
-In case of uncertainty please double-check: [[https://www.worldtimezone.com/gsm.html|GSM World Coverage Map]]
-===== 7. Technical Data =====
-^ Outer dimensions (LxWxH) | 106x42.5x22 mm ([[https://www.victronenergy.de/upload/documents/GX-GSM-Dimensions.pdf|Drawing]]) |
-^ Voltage range | 8..70 VDC |
-^ Power draw | 2.5 W while 2G/3G data transfer\\ <1.0 W in idle mode\\ +0.4 W if GPS is enabled |
-^ Recommended fuse size | 500 mA @ 12 V\\ 250 mA @ 24 V\\ 100 mA @ 48 V |
-^ Wire gauge (power cable) | 0.5..1.5mm² / AWG 28..16 |
-^ Antenna connector | Type SMA Female |
-^ SIM card | Regular Mini SIM |
-===== 8. Accessory / Antennas =====
-==== Outdoor 2G and 3G GSM Antenna ====
-{{:venus-os:gsm900100100.png?nolink&250 |}}
-^ Part number | GSM900100100 |
-^ Mounting option | Screw Mount |
-^ Cable Type | Rg-316 |
-^ Cable Length | 0.25 m |
-^ Connector | SMA Male Straight |
-^ Frequencies | 800/900/1800/1900/2100 MHz |
-^ Signal Gain | 3 dbi |
-==== Active GPS Antenna ====
-{{:venus-os:gsm900200100.png?nolink&250 |}}
-^ Part number | GSM900200100 |
-^ Mounting option | Magnet |
-^ Cable Type | Rg-174 |
-^ Cable Length | 3.0 m |
-^ Connector | SMA Male Straight |
-^ Frequency | 1575.42 MHz  |
-^ Impedance | 50 Ω |