vrm_portal:alarms
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vrm_portal:alarms [2017-02-06 13:58] – thlassche | vrm_portal:alarms [2023-09-01 18:00] (current) – mvader | ||
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===== 1. No data alarm ===== | ===== 1. No data alarm ===== | ||
- | Typically used for land-based installations, | + | Typically used for land-based installations, |
{{ : | {{ : | ||
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Monitors a predefined list of parameters on all connected products. With this feature, it is no longer necessary to manually configure alarm rules for all the different parameters. An email will be sent if any of the parameters listed below enters an Alarm state, and optionally for Warnings too. A recovery email will be sent if the parameter returns to its normal value. | Monitors a predefined list of parameters on all connected products. With this feature, it is no longer necessary to manually configure alarm rules for all the different parameters. An email will be sent if any of the parameters listed below enters an Alarm state, and optionally for Warnings too. A recovery email will be sent if the parameter returns to its normal value. | ||
- | You can set the monitor to send an email alert for alarms only, for warnings and alarms, or disable it entirely. The default for new sites is Only alarms: | + | You can set the monitor to send an email alert for alarms only, for warnings and alarms, or disable it entirely. The default for new installations |
{{ : | {{ : | ||
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* Low battery alarm | * Low battery alarm | ||
* Overload alarm | * Overload alarm | ||
+ | * AC Input phase rotation (for three phase systems) | ||
- | === 2.1.2 BMV and Lynx Shunt VE.Can === | + | === 2.1.2 BMV, Lynx Shunt VE.Can |
* High voltage alarm | * High voltage alarm | ||
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* High internal-temperature alarm (Lynx Shunt only) | * High internal-temperature alarm (Lynx Shunt only) | ||
* Low starter-voltage alarm (Lynx Shunt only) | * Low starter-voltage alarm (Lynx Shunt only) | ||
+ | * High charge current alarm | ||
+ | * High discharge current alarm | ||
+ | * Cell imbalance alarm | ||
+ | * Internal failure alarm | ||
=== 2.1.3 Solar charger === | === 2.1.3 Solar charger === | ||
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* Error | * Error | ||
+ | === 2.1.6 Venus devices === | ||
+ | |||
+ | * Digital input | ||
+ | |||
+ | === 2.1.7 Generator start/stop === | ||
+ | |||
+ | * Generator not detected at AC-input. See [[ccgx: | ||
===== 3. User configurable alarms ===== | ===== 3. User configurable alarms ===== | ||
- | Advanced rules, including hysteresis can be configured for all parameters available in the VRM database. | + | Advanced rules, including hysteresis can be configured for [[https:// |
+ | {{: | ||
==== 3.1 How to properly configure high, low and their hysteresis ==== | ==== 3.1 How to properly configure high, low and their hysteresis ==== | ||
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In case the flood of alarms ceases, the system will automatically resume sending out e-mails after 24 hours. | In case the flood of alarms ceases, the system will automatically resume sending out e-mails after 24 hours. | ||
- | The rate limiter can also be reset manually on the VRM Portal: go to the site, then ' | + | The rate limiter can also be reset manually on the VRM Portal: go to the installation, then ' |
{{ : | {{ : | ||
- | ~~DISQUS~~ | + | |
+ | ===== 6. VRM Error messages ===== | ||
+ | |||
+ | ==== Data from unauthenticated device has been received ==== | ||
+ | |||
+ | When transmitting data to the VRM Portal, the device sending the data needs to authenticate itself against VRM. It does this using VRM Authentication tokens. | ||
+ | |||
+ | If either one of those tokens does not match the ones stored in the VRM back-end, then the transmitted data is rejected by VRM, and an error message is shown on the VRM portal. The error message looks like this: | ||
+ | |||
+ | {{ : | ||
+ | |||
+ | These are the causes: | ||
+ | |||
+ | - GX device has been reset to factory defaults, using the venus-data.tgz file as instructed in the manuals. For older GX devices, CCGX, Venus GX, Octo GX, and also older batches of Cerbo GX as well as older batches of MP-II GX and ES-II GX, this will lead to this error message on VRM. | ||
+ | - Hacker trying to send false data to VRM. | ||
+ | - GX device storage corruption (data partition). | ||
+ | - RaspberryPi that has a new sdcard or is re-imaged. | ||
+ | |||
+ | For "1. GX device factory reset" as well as for "4. RaspberryPi", | ||
+ | |||
+ | It is thereafter not needed to restart the GX device. | ||
+ | |||
+ | If that does not resolve it, contact your Victron dealer. | ||
vrm_portal/alarms.1486385915.txt.gz · Last modified: 2017-02-06 13:58 by thlassche