drafts:updater-error-codes
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drafts:updater-error-codes [2019-09-17 08:29] – evandromr | drafts:updater-error-codes [2019-09-20 11:05] (current) – evandromr | ||
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- | ==== Error codes ==== | + | ==== 9.4 Error codes ==== |
In spite of our painstaking efforts, sometimes errors occur. But don't worry, it is always possible to recover your product. | In spite of our painstaking efforts, sometimes errors occur. But don't worry, it is always possible to recover your product. | ||
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| D92 | Updating failed, erasing firmware failed. The product might be unusable. Try again and check the product settings once updated. | | | D92 | Updating failed, erasing firmware failed. The product might be unusable. Try again and check the product settings once updated. | | ||
| D93 | Error starting firmware after updating. Power cycle (off/on) your product and if that does not help\\ try updating again, and check the product settings once updated. | | | D93 | Error starting firmware after updating. Power cycle (off/on) your product and if that does not help\\ try updating again, and check the product settings once updated. | | ||
- | | D94 | + | | D94 |
- | | D95 | Product updated successfully, | + | | D95 | Product updated successfully, |
| D96 | Updating failed due to version mismatch. Power cycle (off/on) your product and if that does not help try\\ updating again, and check the product settings once updated. | | | D96 | Updating failed due to version mismatch. Power cycle (off/on) your product and if that does not help try\\ updating again, and check the product settings once updated. | | ||
| D97 | Dup executable too old. | | | D97 | Dup executable too old. | | ||
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| B102 | An internal error occurred (Not allowed). Please send a service report to Victron Energy. | | | B102 | An internal error occurred (Not allowed). Please send a service report to Victron Energy. | | ||
- | ** XUP - files ** | + | ** VE.Bus Products ** |
+ | |||
+ | ^Error ^Description^ | ||
+ | |V2 | No product detected. Please check all the cable connections and try again.| | ||
+ | |V3 | An unexpected timeout was triggered. Please check all the cable connections and try again.| | ||
+ | |V4 | Incomplete vff file. Nonce missing. Please make sure you selected a valid update file and try again.| | ||
+ | |V5 | Incomplete vff file. EEPROM lines missing. Please make sure you selected a valid update file and try again.| | ||
+ | |V6 | The vff file contains more eeprom data than supported. Please make sure you selected a valid update file and try again.| | ||
+ | |V7 | The calibration map in the file exceeds the device calibration map. Please make sure you selected a valid update file and try again.| | ||
+ | |V8 | Device calibration data size bigger than expected. Please make sure you selected a valid update file and try again.| | ||
+ | |V9 | Bootloader did not respond to bootloader setup. Please check all the cable connections and try again.| | ||
+ | |V10 | Bootloader response to version request failed.| | ||
+ | |V11 | Incompatible bootblock. Function version invalid.| | ||
+ | |V12 | Incompatible bootblock. Version invalid.| | ||
+ | |V13 | Bootloader did not start after bootblock update.| | ||
+ | |V14 | Incompatible bootblock type.| | ||
+ | |V15 | No or unexpected response to target id query.| | ||
+ | |V16 | No or unexpected response to eeprom read action.| | ||
+ | |V17 | No or unexpected response to calibration map query.| | ||
+ | |V18 | The supplied firmware contains new unsupported calibration values. \\ The updater does not know how to handle them.| | ||
+ | |V19 | No response received to eeprom write command. Please check all the cable connections and try again.| | ||
+ | |V20 | Invalid response received to eeprom write command. Please check all the cable connections and try again.| | ||
+ | |V21 | No response received to code write command. Please check all the cable connections and try again.| | ||
+ | |V22 | Invalid response received to code write command.| | ||
+ | |V23 | The MK2/MK3 did not respond. Please check all the cable connections and try again.| | ||
+ | |V24 | The connected product does not match the specified model in the file. \\ Please make sure you selected a valid update file and try again.| | ||
+ | |V25 | The hardware revision specific eeprom defaults data is corrupt. \\ Please make sure you selected a valid update file and try again.| | ||
+ | |V26 | Updates can not be performed with a VEBUS BMS connected.| | ||
+ | |V27 | Updates can not be performed with a DMC connected.| | ||
+ | |V40 | Failed to start Update. could not allocate memory. Malloc error.| | ||
+ | |V50 | Failed to start Update. File open error. Please check the file location and access permissions.\\ Make sure you selected a valid update file and try again.| | ||
+ | |V51 | Failed to start Update. File write error. Please check file location and access permissions.\\ Make sure you selected a valid update file and try again.| | ||
+ | |V52 | Failed to start Update. File read error. Please check file location and access permissions.\\ Make sure you selected a valid update file and try again.| | ||
+ | |V53 | Failed to start Update. File checksum error. File corrupted or not a valid VFF file.\\ Please make sure you selected a valid update file and try again.| | ||
+ | |V54 | Failed to start Update. File has an incompatible version number.\\ Please make sure you selected a valid update file and try again.| | ||
+ | |V55 | Failed to start Update. File section not found. File corrupted or not a valid VFF file.\\ Please make sure you selected a valid update file and try again.| | ||
+ | |V56 | Failed to start Update. Format error. File corrupted or not a valid VFF file.\\ Please make sure you selected a valid update file and try again.| | ||
+ | |||
+ | ** All other products (XUP update | ||
^Error ^Description^ | ^Error ^Description^ | ||
|X3 |Invalid updater state. Please try again.| | |X3 |Invalid updater state. Please try again.| | ||
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|X45 |Update Error. Vreg Ack error: Invalid instance. Please check the connection and try again.| | |X45 |Update Error. Vreg Ack error: Invalid instance. Please check the connection and try again.| | ||
|X46 |Update Error. Vreg Ack error. Please check the connection and try again.| | |X46 |Update Error. Vreg Ack error. Please check the connection and try again.| | ||
- | |||
- | ** VE.Bus Products ** | ||
- | |||
- | ^Error ^Description^ | ||
- | |V2 | No product detected. Please check all the cable connections and try again.| | ||
- | |V3 | An unexpected timeout was triggered. Please check all the cable connections and try again.| | ||
- | |V4 | Incomplete vff file. Nonce missing. Please make sure you selected a valid update file and try again.| | ||
- | |V5 | Incomplete vff file. EEPROM lines missing. Please make sure you selected a valid update file and try again.| | ||
- | |V6 | The vff file contains more eeprom data than supported. Please make sure you selected a valid update file and try again.| | ||
- | |V7 | The calibration map in the file exceeds the device calibration map. Please make sure you selected a valid update file and try again.| | ||
- | |V8 | Device calibration data size bigger than expected. Please make sure you selected a valid update file and try again.| | ||
- | |V9 | Bootloader did not respond to bootloader setup. Please check all the cable connections and try again.| | ||
- | |V10 | Bootloader response to version request failed.| | ||
- | |V11 | Incompatible bootblock. Function version invalid.| | ||
- | |V12 | Incompatible bootblock. Version invalid.| | ||
- | |V13 | Bootloader did not start after bootblock update.| | ||
- | |V14 | Incompatible bootblock type.| | ||
- | |V15 | No or unexpected response to target id query.| | ||
- | |V16 | No or unexpected response to eeprom read action.| | ||
- | |V17 | No or unexpected response to calibration map query.| | ||
- | |V18 | The supplied firmware contains new unsupported calibration values. \\ The updater does not know how to handle them.| | ||
- | |V19 | No response received to eeprom write command. Please check all the cable connections and try again.| | ||
- | |V20 | Invalid response received to eeprom write command. Please check all the cable connections and try again.| | ||
- | |V21 | No response received to code write command. Please check all the cable connections and try again.| | ||
- | |V22 | Invalid response received to code write command.| | ||
- | |V23 | The MK2/MK3 did not respond. Please check all the cable connections and try again.| | ||
- | |V24 | The connected product does not match the specified model in the file. \\ Please make sure you selected a valid update file and try again.| | ||
- | |V25 | The hardware revision specific eeprom defaults data is corrupt. \\ Please make sure you selected a valid update file and try again.| | ||
- | |V26 | Updates can not be performed with a VEBUS BMS connected.| | ||
- | |V27 | Updates can not be performed with a DMC connected.| | ||
- | |V40 | Failed to start Update. could not allocate memory. Malloc error.| | ||
- | |V50 | Failed to start Update. File open error. Please check the file location and access permissions.\\ Make sure you selected a valid update file and try again.| | ||
- | |V51 | Failed to start Update. File write error. Please check file location and access permissions.\\ Make sure you selected a valid update file and try again.| | ||
- | |V52 | Failed to start Update. File read error. Please check file location and access permissions.\\ Make sure you selected a valid update file and try again.| | ||
- | |V53 | Failed to start Update. File checksum error. File corrupted or not a valid VFF file.\\ Please make sure you selected a valid update file and try again.| | ||
- | |V54 | Failed to start Update. File has an incompatible version number.\\ Please make sure you selected a valid update file and try again.| | ||
- | |V55 | Failed to start Update. File section not found. File corrupted or not a valid VFF file.\\ Please make sure you selected a valid update file and try again.| | ||
- | |V56 | Failed to start Update. Format error. File corrupted or not a valid VFF file.\\ Please make sure you selected a valid update file and try again.| |
drafts/updater-error-codes.1568701797.txt.gz · Last modified: 2019-09-17 08:29 by evandromr