Manual firmware update
Updating firmware manually is typically not required but there are some rare circumstances when it may be necessary, such as:
Updating to a new firmware version that has just been released and is available for download via the Victron Professional Portal, but not included in the VictronConnect app version currently available; alternatively wait for the next VictronConnect app version to be released
Updating to an unreleased beta firmware version for testing purposes
Updating to an unreleased special firmware version provided by Victron
Downgrading to an older firmware version, typically for troubleshooting/comparative purposes
To update firmware manually:
Using a Bluetooth enabled device (mobile phone or tablet) with the VictronConnect app installed, access the required firmware file (.xup file extension) via a file browser, file hosting service/application, collaboration service/application, or email service/application and directly open the file (if prompted, select Open with VictronConnect).
After a short delay the VictronConnnect app will automatically open and then a pop-up dialog box will appear confirming that the firmware file has been successfully loaded into the Firmware library; if the VictronConnect app does not open and/or the pop-up dialog box does not appear try a different method to access the file.
Connect the Blue Smart IP22 Charger AC power cable to a mains power outlet; after a short delay the LEDs indicating the current charge mode and charge state will illuminate.
Using the same Bluetooth enabled device (mobile phone or tablet), open the VictronConnect app (if not already open) and locate the Blue Smart IP22 Charger in the Device list Local page, then connect to the device (the default PIN code is stated on a label located on the back of the charger, or try 000000 if there is no label).
Select the Settings icon (gear in the top right corner) to access the Settings page.
Select the Device options icon (three vertical dots in the top right corner) to access the Device options dropdown menu.
Select Product info from the dropdown menu to access the Product info page.
Select MANUAL UPDATE in the Firmware field to open the Firmware library page.
Select the Blue Smart IP22 Charger firmware file that has just been manually loaded from the the Firmware library page (if multiple firmware versions have been manually loaded, ensure the correct version is selected) to access the Firmware update page.
If no firmware files are listed within the the Firmware library page, the Firmware file previously loaded is likely not compatible with the specific Blue Smart IP22 Charger model or hardware version being updated.
Due to this mechanism it is not possible to update with a non-compatible firmware file; if there is uncertainty about which firmware file is correct for the specific Blue Smart IP22 Charger model being updated, multiple firmware files can be safely loaded.
Refer to the current and new firmware versions stated at the top of the Firmware update page, then select Update to proceed.
The firmware update will commence and a progress bar will be displayed within the Firmware update page.
Ensure that the Bluetooth enabled device (mobile phone or tablet) remains close to the Blue Smart IP22 Charger until the firmware update is complete and avoid using the device during this period; be patient as the firmware update may take several minutes to complete.
If the firmware update does fail for some reason, a notification with the failure reason will be provided within the Firmware update page; select Continue to exit into the VictronConnect Device list Local page and re-attempt the firmware update.
Confirmation that the firmware has been successfully updated and the new firmware version will be provided within the Firmware update page when the firmware update is complete; select Continue to exit into the VictronConnect Device list Local page.
The firmware has now been updated.